Frequently Asked Questions
Do you offer design services for custom packaging?
Yes, at X Custom Boxes, we provide comprehensive design services to help you create packaging that aligns with your brand identity and appeals to your target audience.
What if I'm unsure about the design and artwork for my product boxes?
Our experienced design team will collaborate with you to understand your product and brand, offering guidance and suggestions to develop the most suitable design and artwork.
What types of materials do you use for custom boxes?
We utilize a variety of materials including cardboard, corrugated cardboard, Kraft paper, and rigid stock, ensuring durability and quality for your packaging needs.
Can you print inside the boxes as well?
Absolutely! We offer interior printing options to enhance the unboxing experience and provide additional branding opportunities.
What is the minimum order quantity (MOQ) for custom boxes?
Our MOQ varies depending on the box style and specifications. Please contact us with your requirements, and we’ll provide detailed information.
How can I get a quote for my custom packaging?
You can request a quote by visiting our website and filling out the quote form, or by contacting our customer service team directly.
What is the typical turnaround time for orders?
Our standard turnaround time is 8-10 business days after finalizing the design and receiving payment. Expedited services are available upon request.
Do you offer shipping services across the USA?
Yes, we provide nationwide shipping across the United States, ensuring your custom boxes reach you promptly and safely.
What if I receive a damaged or incorrect order?
If you encounter any issues with your order, please contact our customer support within 7 days of receiving the shipment. We’ll work swiftly to resolve the problem.
How can I contact X Custom Boxes for assistance?
You can reach us via email at info@xcustomboxesandpackaging.com or call us at +1 818 287 6651. Our customer service team is available 24/7.
